Terms and conditions

Terms of Use

Last updated: July 10, 2026

 

Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of  https://caninebraingames.dog  (the “Site”) and any products or services offered through the Site (collectively, the “Services”). By visiting the Site or placing an order, you agree to these Terms and to our Privacy Policy.
 
If you do not agree, please do not use the Site.

About Canine Brain Games

Canine Brain Games is an online dog enrichment shop offering enrichment subscription boxes, enrichment kits, toys, treats, and digital resources. We ship to customers in the United States.
 
Mailing address:
Canine Brain Games
1235 East Blvd Ste E
Charlotte North Carolina 28203 United States
 

Eligibility

You must be at least 18 years old (or the age of majority in your location) to make a purchase on the Site.

Accounts

You may be able to check out as a guest or create an account. If you create an account, you agree to provide accurate information and to keep your login credentials secure. You are responsible for activity that occurs under your account.

Orders, Pricing, and Payment

All prices are shown in U.S. dollars unless otherwise stated. By placing an order, you authorize us (and our payment processors) to charge your selected payment method for the total amount shown at checkout, including shipping and any applicable taxes.
We may update product availability and pricing at any time. If we make a change after you place an order, we will not change the price for that order.

Subscriptions (Enrichment Boxes)

If you purchase a subscription, you authorize recurring charges according to the plan you select at checkout.
 

Renewals

Subscriptions renew automatically unless you cancel.
 

Cancellations

To avoid being charged for an upcoming shipment, you must cancel before the first day of the shipping month (for example: cancel by April 1 to avoid an April shipment), unless your plan includes a stated minimum commitment.
If your subscription includes a minimum commitment (for example, a promotional offer), the commitment terms will be shown at checkout and/or in the promotion details.
 

Box Contents

Subscription boxes are curated and may vary from shipment to shipment. Product photos and examples are representative.

Shipping

Shipping costs, carriers, and estimated delivery timelines are shown at checkout and/or described on our Shipping page. We use a flat rate shipping of $9.99 per order (prices subject to change).
Risk of loss transfers to you upon delivery to the carrier, except where prohibited by law.

Returns, Refunds, and Replacements

Our goal is to make things right if there’s an issue.

Subscription Boxes

Subscription boxes are non-refundable.

If an item arrives damaged or incorrect, please contact us and we will work with you on a replacement or other resolution.

One-Time Purchases (Shop Items)

Eligible items may be returned in accordance with our Returns & Refunds policy.

Items must be returned in original condition and packaging where applicable.

Unless the return is due to our error, customers are responsible for return shipping costs.

How to Request Help

To report damage, request a replacement, or ask about a return, contact us at  hello@caninebraingames.dog .

Promotions

From time to time, we may offer promotions (discounts, bundles, or limited-time offers). Any additional terms (including any minimum subscription commitment) will be provided with the promotion.
 

User Content

If you submit reviews, comments, photos, or other content, you represent that you have the right to share it. You grant Canine Brain Games a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our business (for example, on the Site or in marketing), unless prohibited by law.
 

Intellectual Property

All Site content (text, graphics, logos, images, and software) is owned by Canine Brain Games or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute Site content without our written permission, except for personal, non-commercial use.

Disclaimers

To the fullest extent permitted by law, the Site and Services are provided “as is” and “as available.” You are responsible for determining whether products are appropriate for your dog, including considering allergies, chewing habits, and supervision needs.

Limitation of Liability

To the fullest extent permitted by law, Canine Brain Games will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim will not exceed the amount you paid us for the order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Canine Brain Games from claims arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party rights.

Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices.

Termination

We may suspend or terminate access to the Site if we believe there is misuse, fraud, or a violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Site with an updated effective date.

Governing Law

These Terms are governed by the laws of the state in which Canine Brain Games is based, without regard to conflict of law principles.

Contact

Questions about these Terms? Email  hello@caninebraingames.dog .
Mailing address:
Canine Brain Games
1235 East Blvd Ste E
Charlotte North Carolina 28203 United States

Canine Brain Games Trainer Partner Program — Terms & Conditions

Welcome to the Canine Brain Games (“CBG”) Trainer Partner Program (the “Program”). By enrolling in the Program, you (“Affiliate,” “Partner,” or “you”) agree to these Terms & Conditions. Please read them carefully.

1. Enrollment

Participation in the Program is by application or invitation and is subject to approval by Canine Brain Games. We may accept or decline any application at our sole discretion. You must be at least 18 years old and provide accurate contact and payment information to participate.

2. Commission Structure

Commissions are earned on qualifying purchases made through your unique referral link or code, as follows:

Product Commission Type
Subscription boxes and standard products 10% of the sale Ongoing — earned on each qualifying recurring payment
The Barkive $5.00 per sale Ongoing — earned on each qualifying recurring payment
Enrichment Blueprint 10% of the sale One-time — earned on the initial purchase only

Commission rates apply to the product purchase price before discounts, taxes and shipping. Canine Brain Games may update commission rates prospectively with notice to Affiliates; changes do not apply retroactively to commissions already earned.

3. Qualifying Orders

A commission is earned only on a “Qualifying Order.” An order is a Qualifying Order when all of the following are true:

  • The order was placed through your unique referral link or code.
  • The order has a total greater than $0. Free, promotional, and comped orders do not generate commissions, even if the system displays a commission notification.
  • The order was placed by a customer other than you. Purchases you make yourself, including through your own referral link, do not qualify.
  • The order is not canceled, refunded, or subject to a chargeback during the 30-day holding period described in Section 4.

Canine Brain Games reserves the right to reverse or withhold any commission generated in error, through fraudulent activity, or on an order that does not meet these criteria. Automated commission notifications are informational only and do not constitute confirmation of an earned, payable commission.

4. 30-Day Holding Period & Payment

All commissions are subject to a 30-day holding period from the date of the qualifying purchase. This grace period allows for order cancellations, refunds, and returns. If an order is canceled or refunded during the holding period, the associated commission is voided.

Commissions that clear the holding period are approved and paid at the end of that 30-day period. Payments are issued via Venmo or check to the payment details you provide. You are responsible for keeping your payment information current; CBG is not responsible for payments sent to outdated payment details.

If a refund or chargeback occurs after a commission has already been paid, the amount may be deducted from your future commission payouts.

5. Taxes

You are an independent contractor, not an employee, agent, or representative of Canine Brain Games. You are solely responsible for any taxes owed on commission income. U.S.-based Affiliates earning $600 or more in a calendar year may be asked to provide a completed W-9 and will receive a 1099 form as required by law.

6. Referral Tracking

Referrals are tracked through your unique affiliate link or code. Commissions are credited based on our tracking system’s records, which are final. CBG is not responsible for untracked sales resulting from a customer not using your link, disabled cookies, or other technical circumstances outside our control.

7. Promotion Guidelines

As an Affiliate, you agree to:

  • Clearly disclose your affiliate relationship with Canine Brain Games in accordance with FTC guidelines (e.g., “I may earn a commission if you purchase through my link”).
  • Represent CBG products accurately and avoid misleading claims, including unverified health or behavioral guarantees.
  • Not use spam, paid search bidding on the “Canine Brain Games” brand name, cookie stuffing, self-referrals, or any deceptive practices to generate sales.
  • Not offer unauthorized discounts, rebates, or incentives on CBG’s behalf.

Violation of these guidelines may result in forfeiture of unpaid commissions and removal from the Program.

8. Term & Termination

Either party may end participation in the Program at any time, with or without cause, by written notice (email is sufficient). Upon termination, approved commissions that have cleared the 30-day holding period will be paid on the next scheduled payout. Pending commissions that have not cleared the holding period at the time of termination for cause (fraud or violation of Section 7) are forfeited.

9. Changes to These Terms

Canine Brain Games may update these Terms & Conditions from time to time. We will notify active Affiliates of material changes by email. Continued participation in the Program after changes take effect constitutes acceptance of the updated terms.

10. Limitation of Liability

The Program is provided “as is.” To the fullest extent permitted by law, Canine Brain Games’ total liability to any Affiliate under these terms is limited to the amount of unpaid commissions properly earned by that Affiliate.

11. Contact

Questions about the Program or these terms? Contact us at hello@caninebraingames.dog.